SUPPORT / KNOWLEDGE BASE
FREQUENTLY
ASKED
QUESTIONS
Everything you need to know about our products, shipping, and how to fuel your performance effectively.

01 //ORDERS & SHIPPING
How long does delivery take?
Most orders are delivered within 3-7 business days across India. Priority shipping options are available at checkout.
What is your return policy?
Unopened, sealed products can be returned within 7 days of delivery for a full refund. Apparel must be unworn with tags attached.
What payment methods do you accept?
We accept credit/debit cards, UPI, net banking, and popular wallets via secure payment gateways.
Do you ship internationally?
Currently, we only ship within India to ensure product quality and fast delivery times.
02 //PRODUCTS & AUTHENTICITY
How can I verify the authenticity of a product?
All our products are sourced directly from brands or official importers. They come with original scratch codes and importer tags which you can verify on the brand's official website.
Are your supplements lab-tested?
Yes, we prioritize brands that undergo rigorous 3rd-party lab testing. We only stock banned-substance-free, clinical-grade nutrition.
What is the expiry date on the supplements?
We guarantee a minimum of 6-8 months shelf life on all nutrition products at the time of dispatch, unless explicitly stated otherwise in a clearance sale.
03 //GYM & SUPPLEMENT ADVICE
What is the difference between Whey Isolate and Concentrate?
Whey Isolate undergoes extra filtration to remove most lactose, carbs, and fats, resulting in a higher protein percentage (90%+). Concentrate has slightly more carbs/fats (80% protein) and is more budget-friendly.
How do I know which protein is right for me?
If you are lactose intolerant or cutting calories strictly, go for Isolate. If you want a great all-rounder for muscle building on a budget, Concentrate is perfect. For bulking, consider a Mass Gainer.
Should I take creatine on rest days?
Yes. Creatine works by keeping your muscles saturated. Taking 3-5g daily, even on rest days, maintains this saturation for optimal performance.
Are these products safe for beginners?
Absolutely. Supplements like Whey Protein and Creatine are among the most researched and safe sports nutrition products available. However, always consult a physician if you have underlying health conditions.
STILL HAVE
QUESTIONS?
Our athlete support team is available 24/7 to help you with your queries. Reach out to us directly.